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Frequently Asked Questions
Please don't hesitate to Contact Us, if you have any additional questions.


YIPPY
It will be able to used from about 6 months after baby's waist sits down.
There are individual differences in the growth stage. Please refer to it as a standard time.
In order to use YIPPY from around 6 months of age, “Starter Set” is required.
"Starter Set" is required.
The starter set can be used up to 15kg (around 3 years old).
Two materials are available.
YIPPY COZY: Rubber wood
YIPPY NOVEL: Oak wood
The size and weight are as follows.
Assembled size: Width 47 x Depth 47 x Height 76cm
Weight: YIPPY COZY 6.5kg, YIPPY NOVEL 7.0kg
The depth when folded and self-supporting, is about 34 cm. It becomes only 13 cm if all boards and gliders are removed.
If an adult sits down, use the footrest as a seat.
Set the height of the seat position at fourth groove from top.
Please refer to below.
With Starter Set: Up to 15kg
Without Starter Set: Up to 90kg
YIPPY is designed to fit with the standard height of the dining table (70-76cm).
Complies with European safety standard EN14988: 2017.
In addition, YIPPY meets Formaldehyde requirement for Japan.
It is for 2 years from the date of purchase.
Please keep the shipping document with the instruction manual/warranty policy together.
Child will behave unexpectedly.
Be sure to attach the extension when children from 6 months to 3 years old (15kg).
Extension is also necessary when YIPPY is folded to stand on its own.
With "Starter Set" attached to the seat,
Insert the seat into the 3rd or 4th groove from the top groove.
If it gets dirty, do not leave it, but clean it with a soft, dry cloth.
If it is very dirty, wipe it with a clean damp cloth and then dry it.
Do not use any product with alcohol such as disinfectant spray, anti bacteria wipes or body wipe. It may cause damage of paint or discoloration and/or deformation.
First of all, check the following to make sure YIPPY is assembled and placed correctly.
Check that both front and rear legs are firmly opened with click sound and opened to its widest position.
Check that the product is installed on a flat surface such as flooring.
Check that the extensions are firmly attached to the rear legs if your baby is before reaching 15kg (around 3 years old).
Check that the seat and footrest are correctly attached to YIPPY.
If the above does not stabilize or improve, Please contact us.
After you remove the seat or footrest from the chair,
While holding the handle under each part firmly, insert it into the groove of YIPPY and release.
After plugging in, please pull each part to make sure it is securely attached.
If the problem is not improved, please contact us
YIPPY is made of natural wood, and the appearance of the wood differs depending on the product, so exchanges are not accepted.
Please enjoy the uniqueness and beauty of the grain as one of the product features.
It is possible. Please contact us via contact form.


STARTER SET
From around 6 months old after baby's waist sits down
to 15kg (around 3 years old).
With "Starter Set" attached to the seat
Insert the seat into the 3rd or 4th groove from the top groove.
It is possible by adjusting the installment position of the starter backrest.
Please adjust according to your baby's growth.
Once your baby is big enough to have YIPPY's backrest to support his/her seating position, the starter backrest of Starter Set can be removed to make more space inside.
Wipe it with a damp cloth that has been wrung out tightly.
It is possible. Please contact us via contact form.
Yes we have. Please contact us via contact form.


FOOD TRAY
Food Tray cannot be installed directly to YIPPY.
Please install Starter Set to the seat.
With "Food Tray" attached to the seat,
Insert the seat into the 3rd or 4th groove from the top groove.
Make sure that Bumper from Starter Set is firmly installed to the seat.
After that, make sure that the Food Tray is securely installed to Bumper and the 3rd or 4th groove of YIPPY.
Wipe it with a damp cloth that has been wrung out tightly.
From around 6 months old after baby's waist sits down to 15kg (around 3 years old) while Starter Set is in use.


STARTER CUSHION
Starter cushion is designed to fit the baby's posture and neck around 6 months old.
Standard Cushion includes a backrest cushion and seat cushion and you will be ablet o keep using seat cushion after your child's weight exceed 15kg.
We recommend that you translate from a starter cushion to a standard cushion as your baby grows.
From around 6 months old after baby's waist sits down to 15kg (around 3 years old) while Starter Set is in use.
Starter Cushion fabric is water repellent.
After washing by hands at a water temperature of 40 or less, please dry them well.
The effect of water repellent finishing is not permanent.
This is not a defect because the water-repellent effect decreases with daily care and continued use.


STANDARD CUSHION
Starter cushion is designed to fit the baby's posture and neck around 6 months old.
Standard Cushion includes a backrest cushion and seat cushion
and you will be ablet o keep using seat cushion after your child's weight exceed 15kg.
We recommend that you translate from a starter cushion to a standard cushion as your baby grows.
Cushion for backrest can be used from 6 months to 3 years.
Cushion for seat can be used from 6 months up as long as the seat board is in use.
Standard Cushion fabric is water repellent.
Standard cushions filling is made polyurethane. To maintain the shape of the polyurethane foam, do not wash it with water, wipe it with a damp cloth that has been wrung out, and dry it thoroughly.
The effect of water repellent finishing is not permanent.
This is not a defect because the water-repellent effect decreases with daily care and continued use.


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